Cancellation Policy
Cancellation 0 – 7 days prior to arrival the full accommodation amount is due.
Cancellation 0 – 14 days before date of arrival, or no-show: visitor forfeits 100% of deposit paid.
Cancellation 15 – 30 days before date of arrival: visitor forfeits 75% of deposit paid or 25% of full quote value (whichever greater).
Cancellation 31+ days before date of arrival: visitor forfeits 50% of deposit paid or 25% of full quote value (whichever greater).
On receipt of a written instruction to cancel the reservation Amakaya Backpackers will refund the applicable amount as determined by the cancellation terms above.
Amakaya Backpackers levies a 5.0% administration fee on any refunds processed
In the event of non-arrival without prior cancellation or premature departure we may charge for the full original booking.
The above is only applicable to deposits/payments made directly to Amakaya Backpackers. We will not refund any deposits paid to any booking agents.
Please note: No bookings will be held after 6pm on the day of arrival unless a late arrival has been advised with us.