Cancellation

Cancellation Policy

Cancellation 0 – 7 days prior to arrival the full accommodation amount is due.

Cancellation 0 – 14 days before date of arrival, or no-show: visitor forfeits 100% of deposit paid.

Cancellation 15 – 30 days before date of arrival: visitor forfeits 75% of deposit paid or 25% of full quote value (whichever greater).

Cancellation 31+ days before date of arrival: visitor forfeits 50% of deposit paid or 25% of full quote value (whichever greater).

On receipt of a written instruction to cancel the reservation Amakaya Backpackers will refund the applicable amount as determined by the   cancellation terms above.

Amakaya Backpackers levies a 5.0% administration fee on any refunds processed

In the event of non-arrival without prior cancellation or premature departure we may charge for the full original booking.

The above is only applicable to deposits/payments made directly to Amakaya Backpackers.  We will not refund any deposits paid to any booking agents.

Please note: No bookings will be held after 6pm on the day of arrival unless a late arrival has been advised with us.